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The Customer is Always Right 0

The Customer is Always Right

By Richard Shapiro “The customer is always right” is a mantra urging service staff to give high priority to customer satisfaction. The slogan was popularized by pioneer successful retailers like Harry Gordon Selfridge, John...

The Customer is Always Right 0

The Customer is Always Right

By Richard Shapiro “The customer is always right” is a mantra urging service staff to give high priority to customer satisfaction. The slogan was popularized by pioneer successful retailers like Harry Gordon Selfridge, John...