7 Ways Virtual Support Can Make Your Team More Productive
By Dusti Arab
If you’re in the middle of a growth cycle with your company, tasks on your to-do list at the end of the day can quickly pile up, even if you currently have a team in place. It’s easy in this situation to have the thought that keeps so many of us trapped in the day to day of our businesses, “It’ll be faster if I just handle it myself. I don’t have time to train someone right now.”
You may be right – it may be too much to hire on a full time staff member right now. However, virtual support teams are already prepared to assist you with what many times are basic, repeatable tasks.
You can be even more productive by adding virtual support staff to your team. Here’s how:
1. Email Support
Your customer is your top priority – and providing great customer service often means fielding questions and responding to multiple emails each day. A virtual assistant (VA) can not only help you prioritize the requests coming in but can handle responding to some requests on your behalf. It might sound unbelievable, but there are stories out there of a VA helping their client to achieve inbox zero from 20,000+ unsorted emails.
A virtual assistant can also take on creating and customizing email templates for prospecting, keeping that line of communication open for more leads in the funnel. That brings us to our next topic, lead generation.
2. Lead Generation
Once you’ve set goals for the type and amount of leads you’d like to generate – you can begin delegating these tasks to a virtual assistant. The key here is to be specific with your VA about the population you want them to research. The more specific the better, but make sure you’re not giving your VA an impossible task. Even the best VA out there probably can’t get Mark Zuckerberg on the phone.
A great virtual assistant who is experienced in lead generation will be able to identify your target profile easily and find email addresses for them. They’ll also be able to enter these contacts into your CRM and potentially research more robust data on them to make your job easier when you reach out.
Want to know more? Check out this article on how to use virtual support for lead generation.
3. Data Storage and Organization
Have a shared drive that’s driving you nuts? A virtual assistant can take on that task to keep the flow of data running smoothly and give you peace of mind that everything is right where it’s supposed to be.
Let your VA take over data entry or contact management in your CRM to keep your data integrity high. Having all the right information about your clients or potential clients means making more contacts – with better results.
4. Delegate Meeting Planning and Scheduling Tasks
Meeting planning and scheduling is crucially important to your business, and extremely time-consuming. Even if it’s just a phone call, it can be difficult to coordinate schedules, block time on calendars, and …read more
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