Forms or Survey – Responses and Results

By Ellen van Aken

Survey-responsesconclusion

In two earlier blogs I compared the Question and Answer types and the General survey settings for 5 different survey tools:

  • Microsoft Forms
  • SharePoint survey
  • SharePoint custom list
  • SurveyMonkey free version
  • Google Forms

Now it is time to gather the responses and see how they are displayed and what you can do with them. It is quite a long read but there are many screenshots as well!

What to look out for?

  • How you can distribute the link to the survey
  • What the survey looks like when you respond
  • How the results are being displayed by default and if you can export them
  • What else you can do with the data

Distribution

All tools allow creating a link or sending an email with the link.

Forms has the additional option to add the form directly on a SharePoint page, which looks very inviting, especially if the survey contains only a few questions. Forms can also generate a QR code to take you to the survey.

Forms-distribution

Sharing options in Forms at the bottom, from left to right: Link, QR code, Embed, Email

The SharePoint survey and Custom List can be added as a web part on a SharePoint page, but they are not exactly inviting users to enter.

SurveyMonkey has many different ways to get responses.

Surveymonkey distribution

Next to link and email, SurveyMonkey offers more options to get responses.

Google Forms allows you to add the survey questions directly into an email, which is very convenient.

Google-distribute

In Google Forms, you can add the complete survey to the email body. That is very easy for the audience!

User Experience

Of course the user experience is very important. If your survey has a tiny typeface, or takes forever to load, people are not likely to complete it.

You can still check out and complete the surveys below, to have an idea of their look-and-feel. Remember: you do not have to add any real data.

Forms

SurveyMonkey (will close after 100 responses – limitation of the free version)

Google Forms

I am sharing some screenshots of remarkable things.

The Net Promotor Score looks special:

Forms-NPS

The Net Promotor Score column. The image I added made the look-and-feel of the survey different, see David Lozzi’s blog.

This is the SharePoint Survey, in case you had forgotten what it looks like 🙂

Forms-Surveyinput

The good old SharePoint survey.

And this is how you enter data into a SharePoint custom list: in the information pane on the right-hand side of the page, which feels a bit strange.

SurveyList-input

This is the regular input screen in any list for metadata etc.

Next to a rather large font size, SurveyMonkey has the option to create columns for …read more

Read more here:: B2CMarketingInsider

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