Is Your Procurement Software Right for You?

By Rahis Saifi

Not all business decisions pan out the way you expect them to. Even your choice of technology goes awry sometimes. It’s an all-too-common feeling to purchase what seems like the perfect software, only to realize quickly that it is going to make your work even harder.

These situations can spell major trouble for departments critical to operations such as procurement. The array of choices with procurement apps doesn’t make the decision any easier. It’s all too easy to go down the rabbit hole, and end up wasting time looking for the solution and exploring options.

Is your current procurement software the best solution for your business needs? Do you know how to tell if you’ve made the wrong choice?

Signs your procurement software isn’t right for you

If you’ve seen the following issues persist after implementing procurement software, you may need to reconsider your choice.

Chaotic procurement workflow

Automation is meant to streamline and simplify processes. Ill-suited software usually ends up introducing needless complexity. If your processes are not straightforward, you may need to evaluate the role your software plays.

Lack of time efficiency

One of the promises procurement software makes is saving time. However, if the software you’ve implemented is increasing the time processes take, it is clearly unproductive. Sometimes, it’s evident right at the beginning, what with long setup times and heavy employee training required.

Time efficiency should ideally start right from the implementation stage. Applications that are not intuitive are likely more laborious to use.

Needs external expertise

Code-heavy software necessitates programming knowledge, which business users may not possess. Purchasing such software eventually leads to the need to hire external consultants to help navigate implementation and usage. Procurement applications that lead to more costs are ultimately counterproductive to your organization.

Unchanged KPIs

In order to evaluate ROI accurately, KPIs need to be observed over a period of time. If you’re not seeing faster approvals, higher efficiency, greater productivity, and reduced costs, the software or its implementation may need to be reconsidered.

Haphazard document management

Documents such as contracts, invoices, records, and requisitions need to be meticulously maintained especially in large organizations. If the procurement software you’re using doesn’t facilitate effective storage and easy retrieval of records, it will frustrate your employees and set your processes back.

Mismanaged supplier performance

When in-house processes are chaotic, it’s hard to keep track of supplier performance. This makes it hard to get value out of your deals with suppliers.

It’s also an unpleasant experience for suppliers to work with unorganized buyers and overly complex processes.

Application avalanche

When your software doesn’t integrate easily with apps already in use, you’re forced to use other apps, creating a snowball effect that eventually leaves you buried in an application avalanche. It necessitates switching back and forth between multiple apps, eventually cutting deep into productivity.

Not mobile

On-premise legacy systems that don’t facilitate mobility are not sustainable if you wish to grow. They hold employees back from optimum productivity and cause greater delays and bottlenecks in processes. Locally hosted data can make the organization more susceptible to downtime, which in turn can jeopardize process performance.

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Read more here:: B2CMarketingInsider

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